In today’s market, technology is changing at an ever-accelerating pace, and most businesses are struggling to keep up with that change.
Modern Waste Solutions provides unbiased IT solutions to help meet you technical needs. We have established executive level relationships with hundreds of suppliers around the world allowing us to help you to choose the right supplier at the right price saving you valuable time and money.
Our technology services team can help you choose the right solution, from the right supplier, at the right price meeting not only your technology requirements, but also your budgetary needs. Moreover, we do this at no cost to you.
Telephony and Mobility
Traditional telephony circuits, PSTN, PRI, and analog lines
Global Analog line aggregation
Session Internet Protocol (SIP) trunk – design and implementation
Mobile broadband Services
Internet, Private Networking, Cloud Connections,
MPLS (Multiprotocol Label switching), VPLS (virtual private LAN services), ELINE (Ethernet over MPLS), wavelengths (fiber optic point to point), dark fiber (leased fiber optic cables)
IP Transit, public & private peering
AWS DirectConnect, IBM Direct Link, Azure Express Rote, Google Cloud Interconnect
SD-WAN design and implementation
Fiber route maps & diversity architectural design
UCaaS (Unified Communications as a Service)
and CCaaS (Contact Center as a Service)
The on premise PBX has continued to evolve into cloud technologies. Today, enterprise communications are delivered in one application via multiple real-time channels, instant messaging, presence, voice, mobility, audio, Web and Video conferencing, desktop sharing, application integration and data sharing across multiple devices efficiently, effectively, at a low per seat price. These features are allowing businesses to increase their ROI from each customer communication and allows companies to shift the expense from capitol to and operational expense. All of this comes with ease of management, free software upgrades, predictable monthly spend, and no annual maintenance contracts. We can help provide you with a comprehensive understanding of available solutions; helping navigate the business requirements to supplier selection and implementation.
Microsoft teams messaging and collaboration
Interactive Voice Response (IVR)
Global DID reach
Automatic Call Distribution (ACD)
Omni Channel Contact Center
Data Center and Cloud
Our datacenter and cloud suppliers span the globe. As result, we can help you understand the best solutions available to meet your datacenter requirements and business needs best. Our providers specialize in global diverse colocation facilities, managed hosting services, private or public cloud offerings and hybrid environments. We can coordinate and facilitate datacenter tours from Sacramento to Denmark to Iceland in multiple solution provider’s sites that meet your specific needs. Weather you need a ½ cabinet or a private cage, we can help you find the right solution and save you time and money in the process.
Data Center assessment and selection
Colocation – power, space, connectivity, installation services and smart hands
DRaaS (Disaster recovery as a Service) and business continuity planning
Platform as a Service (PaaS), Infrastructure as a Service (IaaS)
Virtual desktop (VDI/DaaS)
Cloud Storage and backup
Office 365 deployment, support, and management
Hyperscale management /Kuberneties cluster management and monitoring (AWS, Azure, Google)
Globally, security spending exceeded 96 billion dollars in 2018 (Gartner). The catastrophic hazards are real and if not properly monitored and mitigated, the risk to your business can be devastating. Every day there new vulnerabilities discovered and attacks can come from anywhere at anytime. Advanced attacks evade the best-of-breed security products and often lay dormant and go undetected for long periods. From small businesses to large enterprise companies, no one is safe. Setting up the right security intelligence across multiple layers, which is essential in helping to identify and defend against threats is paramount. We can help provide you with a comprehensive understanding of available security solutions to meet your specific business and technology requirements.
Advanced security and vulnerability assessments
Security monitoring, operations, and incident response
Managed firewall solutions
Network intrusion detection and prevention
Zero Trust Software Defined Perimeter (SDP)
Real time log flow analysis
Analytics and services control
Security Professional Services
IT and Desktop Support
IT is a service organization with internal workloads like voice, email, files services, authentication, collaboration, and role-based application changes, MACD’s, password resets. These are just some examples of the IT services an internal IT team works to deliver to employees. Some of these services, and in some cases all of these services, can be delivered, both more economically and more effectively, by an outsourced IT help desk/service desk who is managed against agreed to Service Level agreements (SLA’s) that meet the business objectives. We can help provide you with a comprehensive understanding of available IT and desktop support services to meet your specific business and technology requirements.
Outsourced IT help desk support
Infrastructure monitoring and remediation
Network and Carrier monitoring and remediation
Voice and data escalation and resolution
Service provisioning and carrier management
We use a proven 6-step process to help you make the right choice at the right time.
There is no one size all solution that fits each business. The right solution requires careful thought, planning, and a deep understanding of available and next generation technologies.
We build long-term partnerships with our clients by gaining a thorough understanding of the business operations and goals, contract requirements, short-term and long-term objectives.
Through a collaborative engagement, we gain a detailed understanding of what the current state is, the challenges you want to overcome, and the specific goals you want to achieve. Understanding this is critical to the success of any project.
We leverage our solution Architects as needed to create a roadmap for success. Using the continuous investment we have in product and technology training, we can quickly identify all the possible solutions that may meet your needs.
With our robust supplier portfolio and neutrality around them, you will have the ability to select from the very best options rather than be forced to use a single supplier’s solution. After we jointly decide the best path forward, we engage the selected suppliers leveraging our executive level relationships to assist in negotiating the best price and delivery options for your business.
Once the suppliers are narrowed down, we schedule adequate time with your team to walk through the detailed results from each supplier. We will detail and point out the critical differences in offerings, technology, contract terms, and pricing. We will also look at delivery intervals so you have a clear understanding of the best options to meet your timelines.
We rank suppliers according to your criteria and can assist as much or as little as you require for final selection. We then can determine which supplier to contact directly for final negotiations.
Support Project to Completion and Beyond
We build long-term relationships with our clients. After the contract is executed, we continue to work as an extension of your team by keeping pressure on the suppliers to meet their timelines and commitments. Our goal is to help you find the right solution at the right price so you continue to engage us on future projects so we can help by expanding your team with us allowing you to stay focused on your core business.